The Department of Human Resources represented by the Support Services Department organized an introductory course on business continuity presented by Ms. Sheikha Al Hebsi. The course targeted managers of organizational units and covered various concepts including business continuity, establishing business continuity program, the role of business continuity team, business continuity program operations, business impact analysis, risk assessment, business continuity strategy, incident response plan, business continuity plan, media response plan, tests, exercises and management review. This course aims to enhance the awareness of and readiness for challenges and risks and improve emergency response."